Legal

Privacy Policy

Effective date: 22 March 2026

1. Who we are

Kadima Technology (“we”, “our”, “us”) is the operator of the Ottr mobile application and website at getottr.app, and is the data controller for personal data processed under this policy. Questions about this policy can be directed to support@kadima-tech.com.

2. Data we collect

We collect only what is necessary to run the service:

  • Waitlist email address — provided voluntarily when you join our pre-launch waitlist.
  • Account information — email address and authentication credentials when you create an account.
  • Household & chore data — chore logs, points, leaderboard entries, and rewards you create inside the app.
  • Usage analytics — pages visited on our website, and features used in the mobile app, recorded as interaction events so we can see what works and find what is broken. Events carry only counts, plan tiers, error types and status codes — never the names of your household, chores or rewards, and never the contents of your data.
  • Device & technical data — IP address, browser or app version, operating system, and crash reports.

We do not collect payment card details directly; payments are handled by our payment processor.

3. How we use your data

  • Providing, operating, and improving the Ottr service.
  • Sending you product updates and launch notifications (waitlist emails).
  • Responding to support requests.
  • Detecting and preventing fraud or abuse.
  • Complying with legal obligations.

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

4. Third-party services

We share data with the following sub-processors to operate the service:

Google Firebase / Firestore

Authentication and database storage · EU (eur3)

Google Cloud Run

Web application hosting · EU (europe-west1)

Resend

Transactional and waitlist emails · EU

PostHog

Product analytics (website and mobile app) · EU cloud

Google Firebase Crashlytics

Mobile app crash reporting · EU (eur3)

5. Data retention

We retain your account and household data for as long as your account is active. Waitlist email addresses are retained until you unsubscribe or we launch. Analytics events are retained for 12 months. You may request deletion at any time (see section 6).

6. Your rights

Under the GDPR and applicable data protection law you have the right to:

  • Access a copy of the personal data we hold about you.
  • Rectification of inaccurate data.
  • Erasure (“right to be forgotten”) of your data.
  • Portability of your data in a machine-readable format.
  • Restriction or objection to certain processing.
  • Withdrawal of consent where processing is based on consent.

To exercise any right, email support@kadima-tech.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

7. Cookies and app analytics

Our website uses strictly necessary cookies for session management and security. We use PostHog analytics cookies to understand how visitors use the site. You can opt out of analytics tracking by enabling “Do Not Track” in your browser, which our analytics respects.

The mobile app reports the same kind of pseudonymous usage events without cookies, and records crash reports through Crashlytics. We do not use session recording, and we never share any of this with advertising networks or use it to track you across other companies’ apps or websites.

8. Security

We use industry-standard security measures including TLS encryption in transit, encrypted storage, and access controls. Ottr Plus subscribers benefit from managed encrypted cloud storage for their household data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children

Ottr is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently done so, please contact us and we will delete that data promptly.

10. Changes to this policy

We may update this policy from time to time. We will notify registered users by email of material changes. The effective date at the top of this page reflects the latest revision.

11. Contact

For any privacy-related questions, requests, or concerns, contact us at support@kadima-tech.com.